Terms & Conditions

1. Use of the Website

Welcome to JANEDO. This website is designed to provide information about our products, manufacturing capabilities, and bathroom solutions.

By accessing and using this website, you agree to comply with these Terms & Conditions. The content provided on this website is for general informational purposes only and does not constitute a binding offer, quotation, or sales agreement.

We reserve the right to update, modify, or remove website content, including product specifications, images, and descriptions, without prior notice.

2. Product Information & Customization

JANEDO specializes in the manufacturing and supply of faucets, bathroom fittings, concrete basins, and related sanitary products.

Product images, specifications, colors, dimensions, and technical information displayed on this website are for reference only. Due to product improvements, manufacturing processes, and customization requirements, actual products may vary slightly.

For OEM/ODM projects, product details, specifications, materials, finishes, packaging requirements, and other conditions shall be confirmed through formal quotations, samples, purchase orders, or signed agreements.

3. Quotations & Orders

All quotations provided by JANEDO are subject to product availability, material costs, production capacity, and final confirmation between both parties.

Orders are considered confirmed only after written acceptance, approval of product specifications, and agreement on payment terms.

As a manufacturer, JANEDO does not provide direct online purchasing services through this website. Customers are welcome to contact our sales team for quotations, product consultation, customization requirements, and cooperation opportunities.

4. Production & Delivery

Production lead times depend on product type, order quantity, customization requirements, and production schedules.

For standard orders, the estimated delivery time is generally:

  • First order: approximately 55 days after order confirmation and receipt of required deposit/payment.
  • Repeat orders: approximately 45–50 days depending on product availability and production arrangements.

The above lead times are estimates and may be affected by factors including raw material supply, production conditions, inspection requirements, holidays, shipping arrangements, or other circumstances beyond our reasonable control.

The final delivery schedule will be confirmed according to the specific purchase order.

5. Quality Inspection & Claims

JANEDO is committed to providing products that meet agreed specifications and quality requirements.

In case of any quality discrepancy, the Buyer shall provide a written inspection or survey report issued by an internationally recognized third-party testing or inspection agency within 20 days after the arrival of goods at the destination port.

Any quantity discrepancy must be reported by the Buyer within 10 days after the arrival of goods at the destination port, together with relevant supporting documents.

JANEDO shall not be responsible for discrepancies, damages, or losses caused by circumstances beyond our control, including but not limited to issues caused by insurance companies, shipping companies, transportation organizations, customs authorities, or postal services.

6. Shipping & Transportation

Shipping terms, transportation methods, insurance arrangements, and related responsibilities shall be agreed upon in the quotation, purchase order, or sales agreement.

Customers are responsible for providing accurate shipping information. JANEDO shall not be liable for delays, losses, or additional costs resulting from incorrect information provided by the customer or circumstances beyond our control.

7. Intellectual Property

All content on this website, including but not limited to logos, trademarks, product images, designs, texts, videos, and technical information, is owned by JANEDO or legally authorized for use.

Any unauthorized copying, reproduction, modification, distribution, or commercial use of website content is strictly prohibited without prior written permission.

For customized products, intellectual property rights and ownership of designs, drawings, molds, and technical documents shall be subject to separate agreements between JANEDO and the customer.

8. Confidentiality

JANEDO respects the confidentiality of customer information, including product requirements, drawings, specifications, and business information.

Both parties shall maintain confidentiality regarding any confidential information exchanged during cooperation unless disclosure is required by applicable laws or regulations.

9. Limitation of Liability

JANEDO makes reasonable efforts to ensure that the information provided on this website is accurate and up to date. However, we do not guarantee that all information is complete, error-free, or continuously available.

JANEDO shall not be liable for any indirect, incidental, or consequential losses arising from the use of this website or reliance on information provided herein.

10. Third-Party Links

This website may contain links to third-party websites or platforms for reference purposes. JANEDO does not control and is not responsible for the content, security, or privacy practices of third-party websites.

Users are encouraged to review the relevant terms and privacy policies of third-party websites before accessing them.

11. Changes to These Terms

JANEDO reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective once published on this website. Continued use of this website indicates acceptance of the updated Terms & Conditions.

12. Contact Us

If you have any questions regarding these Terms & Conditions, product inquiries, or cooperation opportunities, please contact our sales team.