What products does Janedo Sanitaryware offer?+

We specialize in three product categories:
Precision-machined mixer taps (basin, sink, shower, and bidet mixers),
Handcrafted concrete basins (countertop, cabinet, pedestal, and wall-hang),
Bathroom accessories (angle valves, shattaf, pop-up wastes, and floor drains).

Do you offer OEM/ODM services?+

Yes. We provide flexible OEM and ODM solutions for different market requirements.
You can customize materials, components, surface finishes, dimensions, colors, packaging, and logos according to your target market and specific needs.

Can I order samples before placing a bulk order?+

Absolutely. We offer sample services so you can evaluate product quality, finishes,
and specifications before committing to a full order.
Contact us to discuss sample availability and pricing.

What is the minimum order quantity (MOQ)?+

MOQ varies by product category and customization level.
Please contact us directly with your requirements, and we will provide a tailored solution that works for your business.

What are your production lead times?+

For mixer taps, the typical first order lead time is 55–60 days after order confirmation.
For concrete basins, production takes approximately 20–30 days. Repeat order timelines will be adjusted based on quantity, production schedule, and project requirements.

What payment methods do you accept?+

We primarily accept T/T (bank transfer).
Payment terms can be discussed and negotiated based on order size and relationship.
Feel free to contact us to discuss the best arrangement for your project.

Which markets do you export to?+

Our primary export markets are European countries.
We are experienced in meeting European quality standards and regulatory requirements.
We also serve clients in other regions — contact us to discuss your market.

How are products shipped?+

For bulk orders, we generally ship via sea freight.
Shipping arrangements can be tailored to your destination and timeline requirements.
We ensure products are securely packaged to prevent damage during transit.

What warranty do you offer on mixer taps?+

All our mixer taps come with a 5-year warranty.
This covers free repair or replacement for non-human quality defects.
Each faucet undergoes rigorous testing including salt spray tests (NSS 96h, 120h, and 200h) to ensure long-term durability.

What warranty do you offer on concrete basins?+

Our concrete basins are backed by a 3-year warranty.
Designed for fade-resistant indoor use, each basin undergoes 100% QC inspection for smooth finishes and flawless drainage, and ships in drop-tested protective packaging.
The warranty covers free repair or replacement for non-human quality defects.

What surface finishes are available for mixer taps?+

We offer a wide range of finishes including Chrome, Matte Black, Brushed Nickel, Brushed Gold, Gun Metal, and other customized colors.
We can also accommodate specific salt spray test requirements (NSS 96h, 120h, 200h) to meet various market quality standards.

What surface finishes are available for concrete basins?+

Our concrete basins are available in Terrazzo, Solid Color, Sand Stone, Natural Concrete, Coloring, and other customized finishes.
All basins are sealed and waterproofed for long-lasting performance.

Can I customize components such as cartridges and aerators?+

Yes. Customers can specify preferred cartridge brands, aerator brands, hoses, and other internal accessories according to their target markets and quality requirements.

Do your products carry quality certifications?+

Yes. Our products meet international quality standards.
Detailed certification information is available on our website.
If you require specific certifications for your market, please let us know and we will provide the relevant documentation.

How can I get a quote or discuss a project?+

You can reach us through the Contact Us page or send an inquiry directly.
Please include your product interest, estimated quantities, and any customization requirements, and our team will respond promptly with a tailored proposal.